HANDY CONTACT NUMBERS

 

Twin Bridges Bank 

406-684-5678

Sheridan Bank 

406-842-5411

Click for Addresses & Fax Numbers

 

ATM/Debit Cards (After Hours)

Lost or stolen card  

800-528-2273

Before traveling, please call to update your primary phone number to your cell phone so that out-of-area transactions can be verified..

New Card Activation

866-642-0450

You need to call from the primary phone number we have on our system.  

Change PIN

877-265-9594

 

24 Hour Better Banking

888-842-5121

 

Visa® PrePaid Cards

Customer Service

866-208-3438

 

 

 

 

PREPAID CARDS NOW AVAILABLE!

  

We are pleased to offer our customers and other individuals the convenience of a prepaid card.  This type of card is gaining in popularity for people that don’t have a bank account or don’t want to travel or shop using cash or a debit / credit card.  Our prepaid card is VISA® branded so it is accepted anywhere VISA® cards are accepted. 

 

These prepaid cards are known as General Purpose Reloadable (GPR) cards that can be loaded (funded) via direct deposit of your wages, tax refunds, social security or other payments and, of course, cash.  Enjoy the flexibility of shopping online merchants, paying bills through online bill payment, paying recurring bills, payment for orders via the phone and even payment of different subscriptions.  This type of card is very versatile and can even be used to withdraw cash at an ATM machine. 

 

What is great about this card is that it cannot be overdrawn so it is a fantastic idea for college students or if you have spotty credit and cannot qualify for a credit card, it is a suitable alternative to allow you the same flexibility of shopping with plastic.   Stop by either bank to sign up for our new GPR card and start enjoying the convenience of plastic!

 

   

 

BANKING ON THE GO! 

When you register for our free RubyNet Internet banking, get the most out of the system by utilizing the account alert geature.  Alerts can be established for minimum or maximum account balance thresholds, when certain checks clear or even security alerts.  The alerts can be sent to an email address or to a cell phone.  (The email or text message will be from RubyNetAlerts@rubyvalleybank.com so you may want to add to your contact list.)

 

Setting up an alert is easy.  Simply login to RubyNet Internet banking account, select Account, click on Account Alerts from the drop down menu, then Add New Alert.  You will be presented with a list of available types of alerts.  When your contact information (either email or phone number - or both) is entered, click Submit, and you will be prompted to verify by clicking Submit one more time and then you will receive a message that “You have successfully added the alert”. 

 

Some of the more useful alerts are for account balances.  When your balance is below your established threshold, simply log into RubyNet or call our 24 Hour Better Banking system to transfer money.    You can even set an alert for a reminder for a birthday or an appointment!