WebStatement Disclosure
To access your WebStatements from this site, you will need your unique userid and password that was emailed to you via your internet banking account. If you have not yet completed the online application for access, please do so by clicking here.
In case of errors or questions about your electronic transfers on your consumer account:
Telephone us at: (406) 842-5411 or
Write us at: P.O. Box 587, Sheridan MT 59749-0587
AS SOON AS YOU CAN, IF YOU THINK YOUR STATEMENT OR RECEIPT IS WRONG OR IF YOU NEED MORE INFORMATION ABOUT A TRANSFER ON THE STATEMENT OR RECEIPT:
We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared.
1. Tell us your NAME and ACCOUNT NUMBER (if any).
2. Describe the error or the transfer you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
3. Tell us the dollar amount of the suspected error.
We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation.
EXPLANATION OF FINANCE CHARGES FOR ACCOUNT WITH VIGILANTE LINES OF CREDIT
Finance charges begin to accrue immediately when you make an advance. Finance charges will be computed as follows:
To figure the finance charge for each billing cycle, a daily periodic rate is multiplied by the average daily balance of the loan account balance. You then multiply that amount by the number of days in the billing cycle. To figure the average daily balance, you first take the loan account balance at the beginning of each day, and add any new advances, and subtract any payments or credits that apply to debt repayment, and any unpaid finance charges, fees, and charges. This gives you the daily balance. Then you add up all the daily balances for the billing cycle and divide the total by the number of days in the billing cycle. This gives you the average daily balance.
For billing errors and questions write or call us at (406) 842-5411.
The daily periodic rate and annual percentage rate on your Vigilante Line of Credit may vary.
Ruby Valley National Bank
P.O. Box 587
Sheridan MT 59749
Phone: (406) 842-5411
Toll Free: (800) 281-1095
Email: statements@rubyvalleybank.com

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